TERMS & CONDITIONS

1. Acceptance of Terms

By accessing and using this website or booking a consultation with Dr. Waheeda Banu, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website and its services.

2. Nature of Ayurvedic Treatment

• Ayurveda is a traditional system of healthcare that considers an individual's constitution (Prakriti), lifestyle, dietary habits and overall health.
• Ayurvedic consultation and recommendations are individualized and may vary from person to person.
• Treatment approaches, therapies, dietary recommendations and lifestyle guidance may differ depending on the individual's health condition and clinical assessment.
• Healthcare outcomes may vary between individuals and cannot be guaranteed.

3. Medical Disclaimer

• Information published on this website is provided for general educational and informational purposes only.
• Website content should not be considered a substitute for professional medical consultation, diagnosis or treatment.
• Information about diseases, treatments, medicines, therapies or wellness practices should not be used for self-diagnosis or self-medication.
• Patients are advised to consult a qualified healthcare professional before starting, changing or discontinuing any treatment or medication.
• Use of this website or its informational content does not, by itself, establish a doctor-patient relationship.

4. Appointments and Consultations

• Appointments requested through the website, telephone or other communication channels are subject to confirmation by the clinic.
• The clinic may reschedule or cancel an appointment due to medical emergencies, unforeseen circumstances, operational requirements or other unavoidable situations.
• Patients are expected to provide accurate and complete information regarding their health history, existing conditions, medications, allergies and other relevant information during consultation.
• Patients should inform the doctor about any ongoing treatment or medication prescribed by another healthcare professional.
• Appointment timings may be subject to change depending on clinical requirements and availability.

5. Online / Teleconsultation (if applicable)

• Consultations are conducted based on the information, symptoms, medical history, reports and other details shared by the patient.
• Patients are responsible for providing complete and accurate information.
• Certain health conditions may require physical examination, diagnostic investigations or an in-person consultation.
• The doctor may recommend an in-person consultation where considered clinically appropriate.
• Teleconsultation should not be used for medical emergencies requiring immediate physical care.

6. Payments and Refund Policy

• Consultation, treatment and other applicable charges will be communicated to the patient where applicable.
• Payment methods and applicable charges may vary depending on the service.
• Fees paid for consultations or services may be non-refundable unless otherwise communicated by the clinic.
• Where a refund is applicable, it will be processed in accordance with the clinic's applicable refund policy.
• The clinic reserves the right to modify consultation fees and service charges when necessary.

7. Patient Responsibilities

By using this website and seeking healthcare services, patients agree to:

• Provide accurate and complete personal and health information.
• Inform the doctor about relevant medical history, medications, allergies and ongoing treatments.
• Follow the professional advice and instructions provided during consultation.
• Use prescribed medicines and therapies only as directed.
• Avoid self-medication or independently modifying prescribed treatment.
• Attend scheduled appointments on time.
• Use the website and its services only for lawful and legitimate purposes.
• Not misuse, interfere with or attempt to compromise the security or functionality of the website.

8. Privacy and Confidentiality

• The clinic respects the privacy and confidentiality of patient information.
• Personal information and health-related information collected through the website or during consultation will be handled with reasonable measures of confidentiality and security.
• Information may be collected and used for purposes such as appointment management, consultation, patient communication, healthcare administration and other legitimate clinic-related purposes.
• Personal information will be handled in accordance with applicable laws and the clinic's Privacy Policy.
• While reasonable security measures are implemented, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Intellectual Property

• Unless otherwise stated, the content of this website, including text, photographs, graphics, logos, design elements, articles, videos and other materials, belongs to or is used by Health Care Clinic / Dr. Waheeda Banu with appropriate rights.
• Website content may not be copied, reproduced, modified, distributed, published or commercially exploited without prior written permission.
• Unauthorized use of the clinic's name, branding, logo or content is prohibited.

10. Limitation of Liability

To the extent permitted by applicable law, Health Care Clinic and Dr. Waheeda Banu shall not be responsible for:

• Decisions made solely on the basis of general information published on the website.
• Self-medication or improper use of Ayurvedic medicines, remedies or therapies.
• Consequences arising from inaccurate, incomplete or misleading information provided by a patient.
• Temporary unavailability, interruptions, technical errors or inaccuracies in website content.
• Information or services provided by third-party websites linked from this website.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

11. Third-Party Links

This website may contain links to third-party websites, applications, payment services, social media platforms or other external services.

Such links are provided for convenience and reference. Health Care Clinic does not necessarily endorse or control the content, availability, security or privacy practices of third-party services and shall not be responsible for their policies or practices.

12. Website Availability

The clinic makes reasonable efforts to keep the website available and the information current. However, continuous availability or error-free operation cannot be guaranteed.

The clinic may modify, suspend or discontinue any portion of the website or its features without prior notice when necessary.

13. Changes to Terms

Health Care Clinic may update or modify these Terms & Conditions from time to time to reflect changes in services, legal requirements or operational practices.

Updated terms will be published on this page with the revised effective date. Continued use of the website after such changes constitutes acceptance of the updated Terms & Conditions.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, any disputes arising from the use of this website or the services provided by the clinic shall be subject to the jurisdiction of the competent courts in Karnataka.

14. Contact Information

Health Care Clinic
Dr. Waheeda Banu – Ayurvedic Physician, Academician & Researcher
Krishnapura, Surathkal,
Mangalore, Karnataka, India
Phone: +91-9008137091
Email: drwaheedabanu@gmail.com